Reviews can be scary. Here’s what you can do to make them a bit more bearable.

Oct 22

Reviews can be intimidating—even a bit scary, if you will. You might be a great employee with a strong work ethic and team-player attitude. You might move through your to-do list quickly and charm your clients and customers. You might be self-motivated and aim to exceed expectations. You might be all of these things, but […]

Wasp spray and air horns: Why everyone needs a crisis plan

Oct 15

“It’s really quiet in here.” Those words broke the concentration of a late afternoon two Fridays ago – and have upended the equilibrium of our office since. They were spoken by a prospective client, who was 45 minutes – and a month or so – late for our introductory meeting. Actually, I was expecting his […]

Chronicles of a New Homeowner (Continued)

Oct 8

Three months ago (first of all, wow, three months have passed?!), I shared the unfortunate missteps we took during the beginning of our home renovation projects, in particular the process of painting. It took two weeks of paint, sweat and tears to redo the ceiling, just the ceiling, one of many projects involved in our […]

Communicating: America vs. Europe

Oct 1

There are thousands of languages spoken across the world. I recently had the opportunity to experience five of them over the course of two weeks. This past month, I took off for a two-week European holiday basked in the promise of good food, culture and excitement. While overseas, I visited five different countries, which meant […]

First, be true to yourself: Managing conflicts of interest

Sep 24

A few weeks ago, one of our municipal leaders called early one morning, and without so much as hello, fired off a question: “Where do you stand on legalizing marijuana?” “Well,” I replied, “given all the municipal work we do, it would be a huge conflict of interest for us. I wouldn’t be able to […]

Event Planning for Beginners

Sep 17

Planning an event for the first time can be overwhelming. Between the venue, food, entertainment or speakers, there are a lot of moving parts – and each one has the possibility to go horribly wrong. I started helping plan events for my sorority during my sophomore year of college. We had a skeleton plan from […]

Professional Development: Why It’s Important and How You Can Do It

Sep 10

“Develop a passion for learning. If you do, you will never cease to grow.” An author dedicated to helping people learn once said the above statement—but you don’t need to be a professor, teacher or education expert to value and understand the significant impact learning can have on your career, your experiences and your life. […]

Jump in the pond!

Sep 4

Last week, I did something I try and avoid in media relations: I positioned a new employee with one of our clients for a live television interview. Sara was game, which I appreciated. She was also knowledgeable, conversational and available despite the early hour, all of which I require. After 20 minutes of phone coaching, […]

When one door closes…

Aug 27

You’ve found it — the dream job. Perhaps you weren’t really looking, and yet an unexpected opportunity presented itself. Or you’ve had enough of it — a nightmare workplace, and there weren’t growth opportunities available. Amid changes in your company or in your personal life, you’ve come to the realization this is no longer where […]

Managing post-vacation email without ruining a Monday

Aug 20

I returned to work this morning to face 448 emails, most of them unopened. That’s the price you pay after unplugging for a few days of much-needed R&R. My team was, as always, wonderful about triaging issues and running with projects in my absence, blocking and tackling so I could truly enjoy a few work-free […]