Nov 15

Embracing Life Unhurried 

By now, we’ve all seen or experienced it. Popular restaurants have to stop taking carryout orders during peak times and tell dine-in customers there’s a one- to two-hour wait due to staffing difficulties. For the same reason, some retailers have to close early. Meanwhile, employers are being “ghosted” by prospective employees. Low inventory due to supply chain issues means your favorite products are out of stock or, if they are in stock, they may cost more. Things take longer to be delivered.

Poster by Ascension St. John Hospital calling for patience and asking patrons to be responsible for the energy they bring into the space

Courtesy of Kelley Root-Guthrie

It’s no wonder so many businesses are asking patrons for patience and kindness. This past summer, a local restaurant got media attention for the message on its servers’ T-shirts:  “Please be patient, there’s like 3 of us.”

Passengers have been advised to “pack their patience” as airlines grapple with staffing shortages.

Last year, national retailers joined forces to make #ACallForKindness for the people behind the masks.

One health care organization is asking people to “be responsible for the energy” they bring through their words and behavior.

This messaging has only increased as time has passed, and we can attest to that at Sabo PR. As the traditionally busy holiday season nears, we’ve had more clients seeking support with messaging that encourages patience, kindness and understanding as the ripple effects of the COVID-19 pandemic continue.

While experts say the supply chain disruptions will eventually settle down, it might be a while. It seems some folks are running out of patience, but we must persist. We’ve become so used to having quick service and a plethora of options available to us at all times. This slower pace has been a hard adjustment.

But this is our reality now. It’s time to embrace life unhurried, particularly as we head into the holidays.

Whether you’re getting ready to go shopping, dining or traveling, please remember to have grace for others. Keep in mind the humans behind the job titles who are all trying to do their best with what resources they have. Remember that kindness is the best gift we can give to others – and know what is within your control:

  • Your own expectations: Step one to ensuring you can have a positive experience is to set your expectations for the current times. Head into an experience knowing it may take longer than you’re used to or that your first choice may not be an option.
  • Planning: Allow for more time in your schedule and have your second and third choice in mind in advance. Double check store hours or even call ahead before you head out.
  • Flexibility: By now, we should all know this is the name of the game these days. You have to be adaptable. You have to be ready to “pivot” – even in your leisurely activities.
  • Gratitude: These are first-world problems. Check your privilege the next time you’re tempted to complain about something trivial in the grand scheme of things. Be grateful these are some of the worst of your concerns in life right now.

This holiday season, please hold yourself accountable for your actions and reactions. Do what you can to ensure you can have a quality experience under the circumstances. ​​Think about how you can provide a positive experience in return to those who are serving you. Be kind. Be patient. And I’m sure we can get through to the other end of this pandemic-era as a better community – and better versions of ourselves!


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